Culture change
For some businesses and organisations, plain English writing may be part of a bigger goal — to serve their public better. We can help you make that cultural shift.
HOW WELL does your organisation communicate with its stakeholders, its public? Do they fully understand your key messages? And how can you really know?
Even if your organisation is sure of what its public wants, how well do all staff support this?
Plain English People offers a service designed to change and support the in-house writing culture. This includes:
Auditing: We assess your organisation's documents to see how well they impart their messages. We consider what barriers your readers may face. And we examine your in-house production of written communications, at any organisational level. You get a report containing practical solutions.
Standards: We help you develop standards for document writing across the organisation.
Guides: We help you develop in-house language guides, writing guides and document templates.
Testing & evaluation: We develop tools to help your managers test the effectiveness of documents or evaluate staff writing performance.
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"Thanks for all your hard work. It feels as if the knowledge of plain English writing skills across the unit has increased, and we are starting to see the benefits to our operation and how we communicate with the public. We look forward to more improvements in the coming months."
Joanne Carr, Collections Business Unit, Ministry of Justice
Read more Testimonials
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Pricing
Charges for culture change services by negotiation.
Contact us to arrange a briefing.