"A wonderful editing job.  Thanks!  Our newsletters are so much better now.  Clear, straight-forward — how simple English is if one knows. "
Poldine Steindl, Marketing Manager, Inova Laboratories

"Very comprehensive, constructive criticism.  Our tendering is yielding results, thanks to your careful editing."
Kevin Graham, Managing Director, FriendlyPak

"Everyone was really impressed and all your changes are being implemented.  It's all so much clearer now.  And more hard-hitting.  Thank you so much."
Lisa Turner, Director, Total Risk Management

"From the outset, Howard was keen to make sure he understood SSC's organisational context   for business writing and our training goals.  This resulted in a robust programme, tailored appropriately for the SSC audiences and supported by relevant training materials.  We have had very positive attendee feedback on Howard's understated enthusiasm for his topic, coupled with strong facilitation skills and thorough preparation.  From effective needs analysis through to programme delivery and post-course follow-up, I have found Howard a pleasure to deal with and would highly recommend Plain English People for training in writing skills."
Claire Hitt, Senior Advisor Learning and Development, State Services Commission

"Thank you for the time you have put into the training.  I really enjoyed the day I attended and I have had a lot of positive feedback from my team.  We are trying hard to put the learning into practice."
Debbie McLeod, Director of Policy and Monitoring, Ministry of Pacific Island Affairs

"Highly effective teaching methods and well-prepared material."
Robyn Brown, Learning and Development Advisor, Waitakere City Council

"The customisation was great — the team really enjoyed having their examples included in the workbook.  It was pitched at the right level.  the team were very happy with the course — they felt the expertise was exactly what they needed.  A big thank-you for turning out such a great tailored course in such a short time-frame.  It was much appreciated."
Angela Stellin, Learning Consultant, ANZ-National Bank

"The clear speaking was very helpful.  The pace was varied but effective, covering different topics.  The trainer's passion for the topic was inspiring.  Thanks for a thought-provoking and inspiring day."
a course attendee, Technical Communicators Association of New Zealand     

"A good refresher and reminder of what makes good, easy-to-understand English.  A useful back-to-basics approach."
Diane Fenika, Relationships & Information Advisor, Ministry of Pacific Island Affairs

"I come from Colombia and work in software development, in a senior role.  I was feeling my communication skills were not as effective as I wanted for my job.  The main thing I have learned from coaching with Plain English People is 'keep it simple'.  Plain English writing is clear, concise, well-structured and appropriate to the reader.  Plain English makes it easy for people to communicate, not only locally but across different cultures and languages.  I feel I have made a very strong start, thanks to PEP."
Gisela Jones, GFG Group

"Pithy and passionate,
pointed and plain,
Howard's Way With Proposals
means no work is in vain.
Think ahead.  Scope and plan.
Structure and summarise.
Quote (if you have to) and
watch your biz grow a size."
Marie Brand

"Thanks for your hard work.  It feels as if the knowledge of plain English writing skills across the unit has increased, and we are starting to see benefits to our operation and how we communicate with the public.  We look forward to more improvements over the next few months."
Joanne Carr, Collections Business Unit, Ministry of Justice